Wholesale shipping settings

Shipping is offered in the Advanced and Premium subscription packages.
Learn more about shipping and other Advanced and Premium features here!

Excluding Shopify rates

By default Wholesale Gorilla will include any retail shipping rates you have set up as possible rates for wholesale orders.  You can make these rates unavailable for wholesale orders with the following options:

Excluding price and weight based rates

Enabling this setting will exclude any retail shipping rates based on order weight or subtotal from wholesale shipping options.  These rates are found in the Your rates section of your shipping zones.

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These rates will be excluded from wholesale orders with this feature enabled.

Excluding carrier calculated rates

Enabling this feature will prevent any Carrier Calculated or App rates from applying to wholesale orders.

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Ignoring Carrier Calculated rates will exclude all rates in this section from wholesale shipping options.

If you choose to ignore all price, weight-based, and carrier-calculated rates in Shopify, your wholesale customers will only see wholesale rates set up in Wholesale Gorilla. If no wholesale rates are set up, there won’t be any valid shipping rates to apply to a wholesale order. This will cause Shopify to default your normal retail shipping rates, even if you explicitly tell Wholesale Gorilla to ignore them.

Customizing the shipping rate label

This setting allows you to rename the 'shipping' line item on your customer's invoice. This will read as 'Shipping' by default if the field is left blank.

Example shipping scenarios

Take a look at these illustrations showcasing our shipping settings in action. We recommend doing some trial runs with a few test orders before giving wholesale access to your customers. This way, you can ensure the settings work just the way you want them to.

If you come across any challenges while setting up or using the shipping settings, don't hesitate to reach out to our team for support at support@wholesalegorilla.com. We're here to help you every step of the way.


Scenario 1: Percentage rate + Free shipping

For wholesale orders, a percentage rate of 10% is offered to all customers for any order. However, for orders exceeding $500, free shipping is provided. To set up this shipping policy, follow these steps:

  1. Set the percentage rate value to 10%
  2. Set a minimum order value of $500 to ensure that orders above this value receive free shipping.
  3. Choose to "Ignore all Shopify rates"
  4. Choose to “Ignore all Carrier and App rates”
  5. Save the settings

With these shipping settings, wholesale customers will be offered a percentage rate of 10% until their order reaches the minimum amount of $500, after which free shipping will be automatically applied.


Scenario 2: Flat fee + Percentage rate

In this scenario we will set up a percentage-based shipping rate, but use a flat fee rate to set a maximum wholesale shipping fee of $50.

For custom wholesale shipping rates, a preferred shipping rate would be 10% of the subtotal value for all wholesale orders, with a cap of $50. However, if one of your carrier rates offers a better deal, you'd like to offer that rate instead for the customer.  Here are the recommended steps to set up these options:

  1. Set a flat rate of $50
  2. Set a percentage rate of 10%, which will now cap at $50
  3. Choose to "Ignore All Shopify rates"
  4. Save the settings


REMEMBER: The lowest applicable rate will ALWAYS be the one that our app chooses, no matter how many settings you've turned on within the app.

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