Discount Codes
Our app now allows Advanced and Premium users to offer manual discount codes to wholesale customers. Previously, Shopify discount codes could only be used by retail customers, but with this update, merchants can now manage discount codes for both wholesale and retail customers directly within our app.
Managing Wholesale Discount Codes
To view and manage your discount codes for wholesale customers:
- Navigate to Pricing & Discounts:
In the app, go to Pricing & Discounts section, where you’ll find a card labeled Wholesale Discount Codes.
Manage Discount Codes:
Once you select Manage Wholesale Discount Codes, you will see all of your active discount codes. Here, you can adjust which customer groups (wholesale, retail, or both) have access to each discount.
NOTE
If you want wholesale customers to use these discounts, you must enable the Wholesale Discount Codes feature. Until then, wholesale customers will not have access to any codes marked for them.
Viewing discount codes
Merchants can see a complete list of all active, scheduled, and expired discount codes available in their Shopify store. This includes codes for both wholesale and retail customers.
To view discounts codes, navigate to Pricing & Discounts and select Manage wholesale discount codes.
Assigning discounts
Merchants can modify which customer group a discount code applies to:
- Available to wholesale and retail customers
- Available to wholesale customers only
- Available to retail customers only
To assign discount codes to different customer segments, Click on the current selection of available for to assign discount codes to a different customer segment.
Merchants cannot create new discount codes through the app. Discount creation must still be done via the Shopify Discounts page.
Editing discounts
Clicking on a discount in the app will redirect merchants to Shopify’s Discounts page for that specific discount. There, they can make any changes to the discount details.
Manual Codes Only
This feature only supports manual discount codes that customers can apply at checkout. Automatic discounts created in Shopify are not applicable to wholesale customers through this feature.
Net terms & discount codes
Discount codes are typically applied on the checkout page. However, when using Net Terms, the customer submits their order as a draft, bypassing checkout. In this case, they can apply a discount code once you email them an invoice. If you choose to send the invoice outside of Shopify, any discount the customer wishes to use must be manually applied.