This article explains how Advanced and Premium users can manage manual discount codes for wholesale customers - viewing status, assigning access by customer group, and handling net terms behavior.
Introduction
With Wholesale Gorilla (on Advanced and Premium plans), you can now assign and manage manual Shopify discount codes specifically for wholesale customers. This guide walks you through how to access the feature, view code statuses (active, scheduled, expired), assign codes to wholesale, retail, or both customer segments, and understand how discount codes interact with the net terms workflow.
Learn more about Shopify's discount codes.
Accessing wholesale discount codes
To view and manage your discount codes for wholesale customers:
- Navigate to Pricing Rules:
In the app, go to Pricing Rules section, where you’ll find a card labeled Wholesale Discount Codes.
Manage Discount Codes:
Once you select Manage Wholesale Discount Codes, you will see all of your active discount codes. Here, you can adjust which customer groups (wholesale, retail, or both) have access to each discount.
NOTE
If you want wholesale customers to use these discounts, you must enable the Wholesale Discount Codes feature. Until then, wholesale customers will not have access to any codes marked for them.
Viewing code status (active, scheduled, expired)
Merchants can see a complete list of all active, scheduled, and expired discount codes available in their Shopify store. This includes codes for both wholesale and retail customers.
To view discounts codes, navigate to Pricing Rules and select Manage wholesale discount codes.
Assigning discount codes to customer segments
Merchants can modify which customer group a discount code applies to:
- Available to wholesale and retail customers
- Available to wholesale customers only
- Available to retail customers only
“How do I let wholesale customers use discount codes?”
To assign discount codes to different customer segments, Click on the current selection of available for to assign discount codes to a different customer segment.
Merchants cannot create new discount codes through the app. Discount creation must still be done via the Shopify Discounts page.
Editing codes via Shopify
“Can I create code in the Wholesale Gorilla app?”
Clicking on a discount in the app will redirect merchants to Shopify’s Discounts page for that specific discount. There, they can make any changes to the discount details.
Manual vs. automatic discount code support
“Do automatic discounts work for wholesale customers?”
This feature only supports manual discount codes that customers can apply at checkout. Automatic discounts created in Shopify are not applicable to wholesale customers through this feature.
Using discount codes with net terms orders
“How do discount codes work when using Net Terms?”
Discount codes are typically applied on the checkout page. However, when using net terms, the customer submits their order as a draft, bypassing checkout. In this case, they can apply a discount code once you email them an invoice. If you choose to send the invoice outside of Shopify, any discount the customer wishes to use must be manually applied.