Wholesale shipping is offered in the Advanced and Premium subscription packages.
Learn more about shipping and other Advanced and Premium features here!
Overview
Discover the ins and outs of wholesale shipping with Wholesale Gorilla in this comprehensive guide. From setting up custom shipping rules to offering free shipping for wholesale customers, this article covers everything you need to know to streamline your B2B shipping process. Learn about retail shipping rates, wholesale shipping rate selection, and various shipping settings available through the app. Dive into this guide to optimize your wholesale shipping strategy and enhance your B2B customer experience.
Retail vs. wholesale shipping rates
Default Shopify shipping rates (also referred to as your retail shipping rates), are the shipping rules you set up for your entire store in your Shopify admin.
- Rates set up in Shopify will be available to all customers - both retail and wholesale. You can exclude these rates from wholesale shipping options (more info below).
- You must have at least one shipping profile set up with retail shipping rates for wholesale shipping rules to work.
In order to ship wholesale to a certain country, you must have a shipping zone with at least one rate set up for that country in your Shopify admin. In the following example, the user has set up retail rates for the United States, as well as every other country in the world. Any countries not in a shipping zone will not appear as an option when a customer enters their shipping at checkout.
Rate selection for wholesale shipping
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Choose Rate Selection Method:
- Automatically Apply Lowest Rate: Select this option to automatically apply the lowest applicable shipping rate to orders.
- Customer Chooses from All Applicable Rates: Select this option to allow customers to choose from a list of all applicable shipping rates at checkout.
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Enable/disable Custom Shipping
- Click the “Disable custom shipping” button to turn off all custom shipping settings
Wholesale shipping rates
These settings apply exclusively to wholesale orders.
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Free Shipping:
- Minimum Order Subtotal: Specify the minimum purchase amount that a wholesale customer must reach in their order to qualify for free shipping. This setting encourages larger orders by offering free shipping as an incentive once a certain order value is met.
- Ignore all Shopify Free Rates: Enable this option if you want to exclude all existing free shipping rates set up in Shopify from being available to wholesale customers. This can be useful if you have special shipping conditions or rates specifically for wholesale orders that you don’t want mixed with general retail shipping rates.
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Flat Rate:
- Amount: Input a fixed shipping cost that will be uniformly applied to all wholesale orders, regardless of the order size or destination. This is a straightforward way to manage shipping fees, providing predictability for both the seller and the customer.
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Percentage Rate:
- Percent of Order Subtotal: Enter a percentage that will be used to calculate the shipping fee based on the subtotal of the order. This rate adjusts the shipping cost proportionally to the value of the order, making it flexible and scalable.
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Handling Fee:
- Amount: Indicate the amount that will be charged as a handling fee on the order. This fee is separate from the shipping cost and can cover additional services or packaging requirements.
- Label (Optional): You can enter a custom label for the handling fee to be displayed on the order. If no custom label is provided, the system will use the default label “Handling Fee.” This allows for clearer communication to the customer regarding the purpose of the charge.
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Custom Shipping Rate Label:
- Custom Label: Provide a custom name for the shipping rates that will be visible to wholesale customers at checkout. If left blank, the default label ‘Shipping’ will be used. This feature is useful for branding or to better describe the shipping method offered.
Excluding shipping rates for wholesale customers
By default, all shipping rates set in Shopify are available to wholesale checkouts. You can optionally ignore certain rate categories to exclude them from wholesale checkouts.
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Ignore Price and Weight Based Rates
- Check this box to hide all Shopify price and weight-based rates from wholesale customers.
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Ignore All Carrier and App Rates:
- Check this box to hide all carrier and app rates from wholesale customers.
If you choose to ignore all price, weight-based, and carrier-calculated rates in Shopify, your wholesale customers will only see wholesale rates set up in Wholesale Gorilla. If no wholesale rates are set up, there won’t be any valid shipping rates to apply to a wholesale order. This will cause Shopify to default your normal retail shipping rates, even if you explicitly tell Wholesale Gorilla to ignore them.